Elysian black.png

S H I P P I N G

DOMESTIC SHIPPING RATES

USPS DOMESTIC SHIPPING (3-4 business days) - FREE

INTERNATIONAL SHIPPING RATES

USPS INTERNATIONAL SHIPPING - $15

R E T U R N S

ELYSIAN COSMETICS offers a money-back guarantee up to 30 days after purchase unless otherwise noted on the product's detail page. Items must be no more than half used in order to qualify for a full refund. To process an exchange please contact ELYSIAN COSMETICS Client Services.

 

PROCESSING YOUR RETURN:

To process a return, please follow the steps below:

 

Step 1. Email info@elysiancosmetics.nyc with the subject reading: RETURN - (INSERT ORDER NUMBER)

 

Step 2. In the body of the email, briefly state the reason for return (changed mind, did not like, item was not as described, the wrong item shipped, arrived too late, product was defective, or other--please describe)

 

Step 3.  Await an Elysian Expert to respond (responses take less than 24 hours) to your email with a shipping label to print out for your free return.

 

Step 4. Enclose all products in all original packaging, seal package securely and affix the FedEx return label provided by the Elysian Expert.

 

Step 5.  Drop the package off at a FedEx store or give it to a FedEx carrier. Once your return is received you will receive credit back to the form of payment used. Please allow up to 30 days for your refund to be processed.